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FREQUENTLY ASKED QUESTIONS

Q. What travel documentation do I need?

 

UNITED STATES CITIZENS

 

  • All United States citizens must have a Government Issued Passport, valid for at least six months from your expected return date, in order to travel to Zanzibar.

  • Your passport must have at least one blank page for stamps.

  • A Tourist VISA is required, please see below for more information.

  • More information for United States citizens can be found HERE.


NON-UNITED STATES CITIZENS

 

  • If you are traveling on a non-United States passport, please verify your specific documentation requirements with your country's consulate before departing.

  • Please note that non-United States citizens may require a visa to enter Tanzania/Zanzibar and may require blank passport pages for entry and/or exit stamps.

  • Yellow fever vaccinations required if traveling from a yellow fever endemic country.

  • A Tourist VISA is required, please see below for more information.


ALL ATTENDEES

  • It is the sole responsibility of the attendee to verify and obtain all necessary documentation requirements when traveling to another country.

  • Many countries require passports to be valid for at least six months beyond the date of your expected return and may require blank passport pages for entry and/or exit stamps.

  • We also recommend packing a photocopy of the picture and signature pages of your passport. If your passport should get lost, the photocopies will make it much easier to get an emergency replacement.

  • Tourist VISA's are required to enter Tanzania/Zanzibar:


You can now apply for an Online Visa to visit the United Republic of Tanzania (both Tanzania Mainland and Zanzibar). You are required to fill in the online form, make payment, and submit your application online. Your form will be internally reviewed and processed.

Applicants will be notified through their e-mails whether their applications have been accepted or rejected. They may also TRACK their application statuses through the online system. Applicants may as well be required to visit the nearest Tanzanian Embassies or Consular Offices for interviews.

Q. Is a negative COVID-19 test (PCR and/or serology) required for entry??


All travelers are required to present a negative COVID-19 test certificate upon arrival. The test must be a Real Time Polymerase Chain Reaction (RT-PCR) test, with the sample collected within 72 hours before arrival in Tanzania/Zanzibar. Travelers in transit more than 72 hours will be required to be re-tested by rapid test upon arrival in Tanzania/Zanzibar. The rapid test cost is $25 per traveler.

All travelers entering Tanzania will be subject to enhanced screening for COVID-19, including through a rapid test. The rapid test cost is $25 per traveler.

Q. Can I bring additional guests?

 

This all-inclusive reward event is awarded to one person per qualified account number.

Accommodations and flights for your spouse or significant other are not included (unless your total qualifying points exceed 22,399) and must be booked and paid through Max.

Standard Rooms can accommodate a maximum of two adults and one child under the age of 18 years. The cost to add a third guest to your registration under the age of 18 years is $2,000. This cost includes accommodations, transfers, airfare, group activities and entertainment, and gifts.

Please note: It is REQUIRED we have each guest's information in advance, including all guests. Guests will NOT be allowed on the hotel property if they are not registered. Flights for additional guests are NOT included in the above pricing. Flights for additional guests must be booked and paid through Max.

 

Q. When should I leave for the airport?

 

Recommended airport check-in time for domestic flights is two hours prior to departure. 

Please check with your airline for schedule changes or flight delays and confirm the recommended check-in time prior to leaving for the airport. Please remember to allow extra time if you are unfamiliar with the airport, are leaving during heavy traffic times, or have excess baggage.

For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at http://www.tsa.gov/.

Q. Should I purchase Travel Insurance?

 

Because unforeseen circumstances may arise, we strongly recommend that you purchase Travel Insurance through TravelGuard. TravelGuard is an affordable plan with a comprehensive package of travel assistance and concierge services available 24 hours a day, anywhere in the world. With TravelGuard, you receive basic coverage in the event of trip-related expenses, including cancellation, interruption, or delay; emergency medical treatment or evacuation; lost, stolen, or damaged baggage or travel documents; or baggage delay. Coverage may be purchased any time up to 24 hours before departure; however, in order to qualify for coverage for cancellations that may be necessary due to pre-existing medical conditions, TravelGuard requires purchase within 15 days of registration. For full details of the description of coverage or to purchase TravelGuard click HERE. Coverage is only available for United States residents.

Q. How much luggage can I take?

 

Most airlines permit each passenger to take one carry-on bag and one additional personal carry-on item, such as a purse or briefcase/laptop case. All carry-on items must fit under the seat in front of you or in the overhead compartment. Carry-on baggage size requirements differ between airlines so please check with your airline before traveling to make sure your carry-on bags fit your airline's specified dimensions. Most airlines will allow you to check bags as well. Please check with your airline to confirm the current luggage limitations and any applicable fees for carry-on and checked baggage. Please note that many airlines charge significant fees for overweight or oversized luggage.

Be sure that all baggage and personal belongings are properly insured. Items such as medications, jewelry, or other valuables, breakable or perishable items, and important documents should be hand-carried. Responsibility will not be assumed by the airline for loss of or damage to these items.

*Please note that all baggage fees are at your own expense.

Q. What items can I carry on?

 

Due to potential security issues on flights, the Transportation Security Administration has updated its aviation security measures. For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at http://www.tsa.gov/.

Q. What if I have a special health concern?

 

If you have any health concerns that may require special attention, please contact us prior to departure. Passengers requiring prescription medications are advised to keep them in their carry-on luggage. While we don't require information about the extent of your health concern or disability, the more information you can share with us about your specific needs, the better we are able to assist you.